Our overriding goal is to help clients attain their financial goals. We do that by establishing long-term relationships with each client, based on the highest levels of trust, integrity, service and performance. Just as we have come to expect and demand transparency from the public companies we study and evaluate, Mesirow Financial considers it our obligation to disclose our own performance.

When you work with Mesirow Financial, you can expect us to:

• Serve you with respect and professionalism in all interactions
• Provide high-quality and highly personalized guidance and service
• Understand your unique financial situation, risk tolerance and goals in order to recommend responsible solutions
• Work closely with you to implement your financial strategies
• Effectively address day-to-day needs
• Be available to meet in person as requested to discuss any concerns as well as to regularly review your current financial situation
• Provide clear, accurate and easy-to-understand reports of your account transactions
• Disclose the various costs associated with your account(s)
• Promptly respond to any grievance about the servicing of your account

Your Responsibility
By working together, we can move more effectively toward achieving your objectives. In order to establish a relationship that is most valuable for you, we ask that you:

• Provide us with accurate and complete information about your financial situation and needs, including complete mutual fund holdings
• Notify us of any changes in these circumstances
• Read carefully all important disclosure statements, prospectuses and other offering documents, when available, before investing or borrowing funds in order to understand the risks
• Inform us promptly if you encounter any unprofessional or otherwise inappropriate client service by contacting the branch manager of the office serving you