Right around this time of year, many clients unknowingly mistake the “unrealized gain (loss)” section on their monthly account statement with the actual performance of their investment. This is a relatively common occurrence, so we thought we’d share some information with you about how best to interpret this information on your monthly account statement. The best place to find performance information is always your quarterly performance report.
Client Survey 2018
Late last Fall we initiated a client survey designed to provide you with the opportunity to candidly share your experience at Mesirow with us. Thank you to all of you who responded to the survey! We would like to share some of the highlights with you.
Encrypted Emails Help Protect Your Privacy
With client confidentiality and safety always top of mind, Mesirow Financial has implemented a new process whereby any email correspondence that contains protected client information will be encrypted via Microsoft Office.
As this is a new email encryption provider, your prior email encryption log-in will no longer be available. Going forward, you will need to take action before an email will be delivered to you, which includes a one-time passcode each time you receive an email. While we understand that this lengthens the process of receiving information, we believe that your safety and privacy protection merits this action.
Here is a guide to help you through the step-by-step process to ensure receipt of an email. While this may be unfamiliar at first, the process requires just a few steps. If you have additional questions or would like hands-on help, please contact your wealth advisor team.